We offer remote pre-installation consultations: One to two weeks before installation, our engineers will meet with your installation team via video conference to confirm the availability of all installation tools (such as lifting equipment and wrench specifications) and to discuss potential pitfalls.

Real-time installation guidance: If you encounter any questions during installation, you can contact our engineers via our 24-hour after-sales hotline or video calls (such as Zoom and Teams). They will provide hands-on guidance and resolve any issues through screen sharing and real-time annotation of drawings.